Terms and Conditions

Last updated July 2026

Agreement to Terms

By using this website or booking an appointment with Carolina Bath Solutions ("we," "us," "our"), you agree to these terms and conditions. If you do not agree, please do not use our website or services.

Our Services

Carolina Bath Solutions provides bathroom remodeling services, including tub-to-shower and shower-to-shower conversions, for homeowners in Charlotte, NC and the surrounding area. Consultations booked through our website or by phone are free and no-obligation. Any pricing, warranty, or guarantee terms discussed during your in-home consultation will be provided to you in writing before you sign an agreement.

Scheduling and Appointments

Appointments booked through our website, our website chat assistant, or by phone are subject to availability. We may contact you by phone, email, or text message to confirm, remind, or reschedule an appointment.

SMS/Text Messaging Terms

By providing your phone number when booking an appointment, you agree to receive text messages from Carolina Bath Solutions related to your appointment (confirmations, reminders, rescheduling links, installation updates, and "on my way" notifications). Message frequency varies based on your appointment activity. Message and data rates may apply, depending on your mobile carrier and plan.

You can opt out of text messages at any time by replying STOP to any message. Reply HELP for help, or contact us directly at (704) 665-7101. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy for more on how we handle your information.

Website Use

The content on this website is provided for general information about our services. We make reasonable efforts to keep it accurate and up to date, but we do not guarantee that all information is complete or error-free at all times.

Limitation of Liability

To the fullest extent permitted by law, Carolina Bath Solutions is not liable for any indirect, incidental, or consequential damages arising from your use of this website or our text/email communications, other than as set out in a signed project agreement.

Governing Law

These terms are governed by the laws of the State of North Carolina.

Contact Us

Questions about these terms? Contact us:

Carolina Bath Solutions
1235 East Blvd. Ste E
Charlotte, NC 28203
(704) 665-7101
info@carolinabathsolutions.com