Privacy Policy

Last updated July 2026

Who We Are

Carolina Bath Solutions is a locally owned bathroom remodeling company based at 1235 East Blvd. Ste E, Charlotte, NC 28203. You can reach us at (704) 665-7101 or info@carolinabathsolutions.com.

Information We Collect

When you request a free estimate or book a consultation — whether through our website's booking form, our website chat assistant, or by phone with a member of our team — we collect the information you provide, which may include your name, phone number, email address, home address, and details about your project.

How We Use Your Information

We use this information to schedule and manage your appointment, prepare your estimate, and communicate with you about your project. This includes sending appointment confirmations, reminders, and updates by email and text message (SMS).

Text Message (SMS) Communications

If you provide your phone number when booking an appointment, you consent to receive SMS text messages from Carolina Bath Solutions related to your appointment, including booking confirmations, appointment reminders, rescheduling links, installation updates, and "on my way" notifications from your assigned team member.

Message frequency varies based on your appointment activity. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance, or call us directly at (704) 665-7101.

We do not sell, rent, or share your phone number or SMS opt-in information with third parties for marketing purposes.

Information Sharing

We do not sell your personal information. We share information only with service providers who help us operate our business (such as scheduling and communication platforms), and only as needed to provide our services to you.

Your Choices

You can opt out of text messages at any time by replying STOP. You can unsubscribe from marketing emails using the link in any email we send. To request that we delete your information, contact us at info@carolinabathsolutions.com or (704) 665-7101.

Contact Us

If you have any questions about this privacy policy or how we handle your information, please contact us:

Carolina Bath Solutions
1235 East Blvd. Ste E
Charlotte, NC 28203
(704) 665-7101
info@carolinabathsolutions.com